Service Center Send an Application

Mandarin Speaking Business Assistant

Job Description:

Enhances the effectiveness of the business operations by providing management support by:

  • Coordinate between headquarters in China, and Manila Office.
  • Producing information, transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
  • Conserves management’s time by reading, researching, and routing correspondence, drafting letters and documents, collecting and analyzing information, initiating telecommunications.
  • Maintains customer confidence and protect business operations by keeping information confidential.
  • Complete projects by working with other staff, departments, and following up on results.
  • Prepares reports by collecting and analyzing information
  • Translating instructions, documents and other materials from Chinese to English or vice versa (if needed)

Qualification:

  • Candidate must be an average Mandarin speaking and writing skills.
  • Candidate must possess at least a Bachelor’s/College Degree any field.
  • Fresh graduates are welcome to apply.
  • Must have a good command of English communication both in writing and speaking.
  • Must have a pleasing personality, creative, positive and patient.
  • Must be able to join the company immediately since this is an urgent requirement.

Service Engineer

Job Description:

  • Conduct routine or scheduled inspections of machines and equipment;
  • Use visual cues, computer software programs and diagnostic tools;
  • Test components using devices to determine whether parts are faulty;
  • Advanced electronic knowledge that allows them to troubleshoot and solve issues, which may be explained in repair manuals or through work orders issued by the company;
  • Monitor all repairs and can reach the given standard output;
  • Mindful about the TAT of every transactions handled;
  • Handle customer complaints especially if need technical help or further explanation in every reported unit repaired by the Service Engineer;
  • Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution;
  • Provide reports for all handled units and updated status.

 

Qualifications

  • Must be a graduate of ECE/Computer Engineering/IT/Computer Science or any related course;
  • Preferably, with at least 1 year of experience making after sales report and doing smart phone repairs/laptop/tablet;
  • Fresh graduates are welcome to apply;
  • Excellent communication skills in English and Filipino;
  • Knowledgeable in MS Office applications;
  • Good customer service skills and detail oriented;
  • Flexible, can work under pressure with minimal supervision;
  • Must be willing to work on shifting schedule;
  • Willing to be assigned in SM North, Festival Mall, or Warehouse in Pasig.

Customer Service Representative

Job Brief:

We are looking for a customer-oriented service representative. CSR that will act as liaison, provide product/service information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Have patience, is empathic, and passionately communicative

Requirements:

  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively
  • Strong phone contact handling skills and active listening
  • Proven customer support or client support representative experience

Responsibilities:

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution;
  • Keep records of customer interactions, process customer accounts and file documents;
  • Follow communication procedures, guidelines, and policies;
  • Take the extra mile to engage customers;
  • Identify and assess customers’ needs to achieve satisfaction;
  • Build sustainable relationships and trust with customer accounts through open and interactive communication;
  • Provide accurate, valid and complete information by using the right methods/tools;
  • Resolve customer complaints via phone, email, mail, or social media.

Qualifications:

  • Must have pleasing personality and skills in handling customer;
  • Must be a graduate of any 2 or 4-year course in college or university ;
  • Must have an experience from a service center, preferably IT/Telco industry;
  • Fresh graduates are welcome to apply;
  • Keen attention to details;
  • Excellent communication skills;
  • Fluent in English;
  • Flexible and can work under pressure with minimal supervision;
  • Knowledgeable in MS Office applications;
  • Must be willing to work on shifting schedule;
  • Must be willing to be assigned at Festival Mall or in Warehouse in Pasig.

Inventory Assistant

Job description:

  • Compiles and maintains records of quantity, type and value of material, equipment, merchandise, or supplies stocked in establishment
  • Counts material, equipment, merchandise or supplies in stock and posts totals to inventory records, manually or using computer
  • Compares inventories to office records or computes figures from records, such as sales orders, production records, or purchase invoices to obtain current inventory
  • Verifies clerical computations against physical count of stock and adjusts errors in computation or count, or investigates and report reason of discrepancies
  • Complies information on receipt or disbursement of material, equipment, merchandise or supplies and computes inventory balance, price and cost.
  • Prepares reports, such as inventory balance, price list, and shortages.
  • Prepares list of depleted items and recommends survey of defective or unusable items.
  • May operate office machines, such as computer, printer, fax and etc.
  • May be designated according to item inventoried or type of inventory as Inventory Clerk, Physical.

Qualifications:

  • Must be at least in college level or in a 2-year vocational course
  • Preferably male with at least 5’6” of height
  • Should have a solid knowledge on modern warehouse and inventory practices, knowledge of applicable standards, equipment, materials, ordering and have a good customer orientation
  • Knowledgeable in MS Office
  • Can work under pressure with minimal supervision
  • Has good English communication skills
  • Must be willing to be assigned in Warehouse in Pasig

Finance Send an Application

Treasury Analyst

Job Description:

  • Perform financial planning & budget requirements
  • Design, develop and recommend frameworks to support strategic financial goals
  • Responsible for planning, preparation, consolidation and monitoring of annual budget vs actual expenditures
  • File bank statements
  • Financial and statutory reporting both to internal and external parties
  • Treasury and cash management
  • Monitor company bank account balances, general ledger activities to ensure adequacy of available funds for transactions
  • Analyze company cash data to determine current and projected cash account positions
  • Talk to top management about proposed budget allocation for each department and implement approved programs

Qualifications:

  • Must be a graduate of Financial Management/ Banking & Finance and Accountancy
  • Must have come from a Banking/Finance/Telco/Mobile Industry
  • Expert in Excel
  • Must have strong Profit and Loss and cashflow analysis skills
  • Preferably a CPA or Certified Financial Analyst (CFA)
  • Must be organized, analytics and can work with minimal supervision
  • Must be strong, assertive and excellent in implementing programs
  • Preferably 4 years experienced employees specializing in Finance/Budgeting/Forecasting/Account Analysis/Cash Position and handled managerial role
  • Preferably with experience working with expats/different nationalities

Not more than 40 years old and fit to work for extended hours

Warehouse and Logistics Send an Application

Warehouse and Logistics Business Assistant

Job Description:

  • Responsible for monitoring and helping other branches manage data on DMS system
  • Help product specialists to report monthly sell out
  • Validate program data on DMS
  • Assist in training business assistants from other branches

Qualifications:

  • Be a graduate of any 2 or 4-year course in college or university
  • Should have good moral character and integrity
  • Should have at least 3 years of relevant experience in warehousing and logistics, preferably coming from a consumer electronics product company
  • Should have a solid knowledge on modern warehouse and inventory practices, knowledge of applicable standards, equipment, materials, ordering and have a good customer orientation
  • Must be well versed in computer applications
  • Must have a good command of English communication both in writing and speaking
  • Must be willing to work in Pasig and Taguig city

Must be able to join the company immediately since this is an urgent requirement

Logistic Driver

Qualifications:

  • With driver’s license (with restriction 1, 2 and 3)
  • Have driven 6-wheeler trucks before
  • No criminal records
  • Physically fit to work
  • Willing to work in shifting schedules
  • Familiar with roads around Metro Manila and nearby provinces
  • Trustworthy, hard-working with high level of credibility
  • Male preferably 20-35 years of age
  • Must be able to join the company immediately since this is an urgent requirement

Logistic Helper

Qualifications:

  • Preferably with driver’s license (with restriction 1, 2 and 3)
  • No criminal records
  • Physically fit to work
  • Willing to work in shifting schedules
  • Familiar with roads around Metro Manila and nearby provinces
  • Trustworthy, hard-working with high level of credibility
  • Male preferably 20-35 years of age

Must be able to join the company immediately since this is an urgent requirement

Trade Marketing Send an Application

Marketing Events Officer

Job Description

  • Creates, develops and implements all visual merchandising programs
  • Develop various strategies for improvement of store ambience and display various seasonal items.
  • Source materials and suppliers
  • Keep an eye on visual merchandising trends
  • Develop and implement visual merchandising strategies for all marketed items.
  • Evaluate all retail information, identify risks and prepare appropriate strategies to promote sales.
  • Participate in various trade shows and live events.
  • Analyze trade requirement and design strategies with help of new visual ideas.
  • Will handle the planning and designing of displays in 300 kiosks and concept stores of Vivo nationwide
  • May travel to store locations in an assigned region to communicate visual merchandising strategy.

Qualifications:

  • Must come from a high-end brand merchandising company
  • At least 2 year(s) of working experience in the related field is required for this position
  • Proven work experience as a visual merchandiser or visual manager
  • Candidate must possess at least a Bachelor’s/College Degree , any field
  • Demonstrable visual design skills with a strong retail merchandising portfolio
  • Solid experience in field visual merchandising, including window displays, signs, interior displays and space utilization
  • Proficiency in Photoshop, Illustrator, or other visual design tools is an advantage
  • Knowledge of current visual merchandising trends and best practices
  • Proficiency in MS Office
  • Creative and innovative thinker

Merchandising Officer

Job description:

  • Creates, develops and implements all visual merchandising programs
  • Develop various strategies for improvement of store ambience and display various seasonal items.
  • Source materials and suppliers
  • Keep an eye on visual merchandising trends
  • Develop and implement visual merchandising strategies for all marketed items.
  • Evaluate all retail information, identify risks and prepare appropriate strategies to promote sales.
  • Participate in various trade shows and live events.
  • Analyze trade requirement and design strategies with help of new visual ideas.
  • Will handle the planning and designing of displays in 300 kiosks and concept stores of Vivo nationwide
  • May travel to store locations in an assigned region to communicate visual merchandising strategy.

Qualifications:

  • Must come from a high-end brand merchandising company
  • With at least 2 years experience in this field
  • Proven work experience as a visual merchandiser or visual manager
  • Graduate of any course
  • Demonstrable visual design skills with a strong retail merchandising portfolio
  • Solid experience in field visual merchandising, including window displays, signs, interior displays and space utilization
  • Proficiency in Photoshop, Illustrator, or other visual design tools is an advantage
  • Knowledge of current visual merchandising trends and best practices
  • Proficiency in MS Office
  • Creative and innovative thinker

HR & Admin Send an Application

Company Nurse / Health & Safety Officer

Job Description:

  • Act as Safety Officer of the Company.
  • Develop and implement health and safety programs such as Fire & Earthquake Drill and workplace emergency preparedness plans.
  • Develop disease prevention programs, such as smoking cessation, exercise, and healthy eating programs.
  • Document all employee injuries and illnesses within the workplace and prepare/ submit quarterly and annual reports in compliance with the DOLE OHSAS.
  • Facilitate monthly safety meetings with the Health & Safety Committee.
  • Assist company doctor during medical related consultations of the employees.
  • Main focal for the Company’s HMO and Group Life Insurance/ Group Personal Accident insurance coverage of employees. This shall include inclusion/ deletion of coverage and claims facilitation with our health broker.
  • Ensure safety standards are met and identify any potential safety hazards in the workplace for immediate correction and prevention.
  • Manage all medical records of the employees and ensure confidentiality.
  • Coordinate with hospitals and schedule Executive Check-up of Executives & Management.
  • Schedule Annual Physical Exam of employees in coordination with our medical broker and HMO provider.
  • Provide first aid treatment to employees

Qualifications:

  • Graduate of BS Nursing;
  • Must possess Professional License in Nursing (PRC);
  • Preferably certified First Aider by the Philippine National Red Cross;
  • Preferable registered safety practitioner or has undergone the Basic Occupational Safety & Health training (BOSH);
  • With at least 1 year experience as Corporate Nurse

Admin Assistant

Job Description

  • The position is responsible to ensure that all incoming and outgoing communications are being attended to in a timely manner and provide necessary admin support for office operations
  • Front Desk management: Welcome and accommodate guests, visitors, applicants and employees appropriately;
  • Manage incoming telephone calls and ensure it is attended promptly and directed to the correct recipient or message is properly documented and relayed
  • Assist on outgoing calls as may be instructed to him/her such as but not limited to calls to PSE Admin, food establishments for orders, meetings and similar calls;
    Receive walk-ins and ensure that they are properly and promptly attended and/or directed to the proper employee
  • Receive packages, documents, billings and other related items addressed to office or employees and ensure proper recording prior to distribution of the said;
    In-charge of safe-keeping, Admin forms and ordering of some office supplies like medicines and mineral water
  • Monitor the housekeeping of the office and work with the office utility
  • Assist on research, data gathering and/or reporting as deemed needed
  • Performs other relevant tasks as may be assigned by her immediate superior from time to time

Qualifications

  • Candidate must possess at least Bachelor’s/College in any field.
  • Preferably 1-4 Yrs Experience Employee specialized in Receptionist or Clerical /Administrative Support or equivalent
  • Must have a pleasing personality, confident and a positive attitude;
  • Must have a good command of English communication both in writing and speaking

HR Training (Officer or Associate)

Job description:

  • Responsible for offering training in a job-specific area
  • Focuses on teaching specific areas of knowledge or on-the-job capabilities needed for certain positions
  • Acclimate new hires to the business and conduct orientation sessions
  • Identify and assess training needs within a company
  • Train employees for specific jobs
  • Develop, organize, conduct and evaluate training programs
  • Plan, organize, and implement a range of training activities
  • Help employees improve upon or enhance existing skills
  • Develop programs that groom lower-level employees for executive positions
  • Create interactive, multimedia presentations
  • Hold workshops and lectures

 

Qualifications:

  • Proven experience in designing multiple training events in a corporate setting (preferably from banking/insurance/advertising companies)
  • Candidate must possess at least a Bachelor’s/College Degree , Human Resource Management, Behavioral Science Business Studies/Administration/Management, Psychology, Social Science/Sociology or equivalent.
  • Extensive knowledge of instructional design theory and learning principles
  • Adequate knowledge of learning management software
  • Familiarity with traditional and modern training methods, tools and techniques
  • Familiarity with talent management and succession planning
  • Sound decision making and organisational skills
  • Ability to present complex information to a variety of audiences
  • Proficiency in MS Office, especially in Powerpoint, and in database software
  • Strong analytical and planning skills
  • Good communication and presentation skills
  • Excellent problem-solving skills

TRADE MARKETING DEPARTMENT Send an Application

Marketing Events Specialist

Job Description

  • Assists the Trade Marketing Director on Mall Activities
  • Plans, develops and delivers campaigns of Vivo through mall events, mall activations, store openings and dealer activations
  • Coordinates with Suppliers, Talents and Organizers
  • Attends field work to Mall Events and Lead Events Team
  • Promotes Products and Delivers Presentations during events

Qualifications

  • At least 1 year related work experience
  • Strong Analytical and Planning skills
  • Good Communication and Presentation skills
  • Excellent problem-solving skills

Account Supervisor

Job Description

  • Activating and managing account.
  • Makes sales presentation to potential customers and preparing bids and contracts.
  • Do consultative and makes recommendations to prospects and clients.
  • Provides price quotations and profit outlook and ensure full understanding of business parameters.
  • Assists in the execution of the company/s marketing plans.
  • Develops sales in existing accounts/dealers by introducing new products and services; developing new applications.
  • Reserches trends and developments of telecommunications industry.

Qualifications

  • Must possess at least a Bachelor’s/College Degree in any field from a know college/university in the Philippines
  • Must be confident and very persuasive.
  • Looking for FRESH GRADUATES or have at least 2 years of working experience in the related field but not required.
  • Applicant coming from Telco and IT is an advantage but not required.

SALES DEPARTMENT Send an Application

Senior Product and Sales Trainer

Job Description

  • Conduct technical product sales training
  • Provides product knowledge and sales process
  • Prepare, research training module
  • Work closely with sales to identify new product

Qualifications

  • Must possess at least a Bachelor’s Degree
  • Must be able to organize and execute training events and activity
  • Should know how to localize and develop training modules
  • Must be able to use multimedia applications such as photo shop and video editing tools
  • Must have advance skills in Microsoft
  • At least 5 years of working experience in the realted field is required
  • Preferably Senior Executive specialized in IT/Computer – Hardware or equivalent

This is an urgent requirement, applicants who can start immediately is an advantage. We will be responding only to qualified applicants via email, sms and/or call.  Applicants should expect immediate interview invitation and must be willing to come to our head office in Manila.

ACCOUNTING DEPARTMENT Send an Application

Finance Associate

Job Description

  • Primary work is doing the Sales Invoice/AP/AR/auditing/Bookkeeping
  • Reconcile accounts in coordination w/ Sales Team and Warehouse personnel
  • Prepare and records entries for Sales Journal
  • Generate weekly financial reports
  • Coordinate closely w/ immediate Team leader

Qualifications

  • Candidate must have a Bachelor’s/College Degree in Finance/Accounting/Banking or equivalent
  • Must be competent in interpreting financial data and make recommendations based on findings
  • Keen to details and possess a strong interpersonal skill
  • Must have strong skills in Excel (Pivot and Vlookup)
  • Must have at least 1 year of working experience

Finance Team Leader

Job Description

  • Will assist the expat Finance manager in handling in all finance and accounting matters of the company
  • Must be able to lead a team of Finance Associates
  • Summarizes current financial status by collecting information, preparing balance sheets, profit & loss statement and other reports
  • Contributes to team effort by accomplishing related results as needed

Qualifications

  • Candidate must possess at least Professional License (Passed Board/Bar/Professional License exam) in Finance/Accounting/Banking or equivalent
  • At least 5 Year(s) working experience in the field is required for this position
  • Preferably Assistant manager/Manager specialized in Finance – General/Cost Accounting or Equivalent

TRADE MARKETING DEPT. Send an Application

Merchandiser (Night Shift)

Job Description

  • Assists the Merchandiser Supervisor in all Merchandising requirements
  • Will be responsible in ingress and engress of Mall events and the store or kiosk set-up
  • Responsible for request and pick-up of merchandising materials in warehouse
  • Deployment of Merchandising materials in Mall levels
  • Submit reports regularly to Merchandiser Supervisor

Qualifications

  • Must possess at least a Vocational Course
  • Strong Analytical and Planning skills
  • Excellent problem-solving skills
  • Must have at least 1 year related work experience as Visual Merchandiser
  • Must be knowledgeable with basic wirings (electric tapping)
  • Must be willing to work after mall hours

WAREHOUSE AND LOGISTICS ASSISTANT DEPARTMENT Send an Application

Logistics Driver

Job Description

  • Transport products to different malls, dealers and warehouses
  • Ensure goods are delivered to their proper destinations and in good condition
  • Coordinate with the warehouse and logistics Team Leader all concerns relating to deliveries
  • Maintain cleanliness of the vehicles

Qualifications

  • Professional license (restriction 1, 2 and 3)
  • At least 5 years of driving experience around Metro manila and nearby provinces
  • Must have negative drug result
  • No criminal record
  • Must have driven a four-wheel truck before

Warehouse and Logistics Helper

Job Description

  • Assist and help the deliveries and overall operations of warehouse and logistics
  • Must be willing to be put in shifting schedule and be assigned in the head office in Ortigas and warehouse in Taguig

Qualifications

  • Candidate must possess at least Vocational Diploma/Short Course certificate in Logistics/Transportations or equivalent
  • At least 1 year of working experience in the field is required for this position
  • Preferably 1-4 Yrs Experience Employee specialized in Logistics/Supply Chain or equivalent
  • Driver’s license with 1,2 & 3 Restriction is an advantage but not required

OTHER DEPARTMENT Send an Application

Service Engineer

Job Description

The successful candidate will be joining our Service Team who will provide excellent after sales service for vivo mobile customers. Specifically he/she will:

  • Equip self with technical knowledge on vivo mobile’s products via training
  • Man the service center
  • Assess technical problems and give recommendation
  • Do actual repair approved on his authority
  • Coordinate with the Service Manager and/or HQ for escalation
  • Perform regular assessment and product review
  • Perform other technical and non-technical tasks as assigned by the Service Manager

Qualifications

  • The candidate must have at least 2 years of relevant work experience in consumer electronic repair or service center, preferably from a mobile industry but not required
  • Must be willing to travel for training
  • Must be a team player
  • Must be available to join and work asap.

Management Trainee

Job Description

  • Attends Training under Vivo’s Management Training Program
  • Joins and performs tasks in the Trade Marketing Department
  • Works as Merchandiser, Trainer and Field Force Supervisor
  • Performs other tasks assigned by management

Qualification

  • Must possess at least a Bachelor’s Degree and a fresh graduate
  • Strong Analytical and Planning skills
  • Good Communication and Presentation skills
  • Excellent problem-solving skills
  • Must be positive, aggressive and creative
  • Must be presentable and confident
  • Must possess at least a Bachelor’s Degree

Service Center Receptionist

Job Description

  • Responsible to give 1st line exceptional customer service experience at the Service Center
  • Will manage the front desk/reception of the Service center located at SM Light Mall in Boni or SM North Edsa
  • Will receive customer service repair service inquiry via telephone and walk-ins
  • Will qualify service inquiry before endorsing to service engineers
  • Will manage the data base and inventory of the Service Center

Qualifications

  • Must be confident and have above average communication skill
  • Candidate must possess at least a Vocational Diploma/Short Course Certificate or Bachelor’s/College Degree in any field.
  • At least 1 year of working relevant experience in retail, sales, customer service or other related field is required for this position
  • Applicants must be willing to work in SM Light Mall in Boni or SM North Edsa
  • Applicants must be willing to work during the weekends following mall schedules
  • Direct hiring for probationary employment with a chance to be a regular employee

IT DEPARTMENT Send an Application

IT Specialist

Job Description

The ideal candidate for this position will serve the Company in-house IT Specialist. He will be part of the Administration Department and will be responsible in the management of the company’s IT and Communications (ITC) equipment and will assist in facilities administration
Specific responsibilities include but not limited to the following:

  • Acquire, maintain and manage vendors or suppliers relevant to purchasing ITC equipment
  • Coordinate with the warehouse department for ITC inventory
  • Hardware setup and software installation
  • Troubleshooting and/or repair
  • Creation, implementation and update of ITC policy.

Qualifications

  • Candidates must possess at least a Bachelor’s/College Degree in Information technology, Computer Science, Engineering or its equivalent
  • Certifications are an advantage but not required
  • Must have a good problem-solving and communication skills
  • Must have at least 2 years of direct work experience managing a company’s ITC facility (hardware and software) is required for this position